Last Updated: 14/10/2025
Welcome to www.go-electric.ltd (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website www.go-electric.ltd or interact with our services.
By using our website, you agree to the practices described in this policy.
Business Name: Go-Electric CHP Limited
Address: 65 Bridge Street, Usk, NP15 1BQ
Email: save@go-electric.ltd
Data Controller: Go-Electric CHP Limited (responsible for your data under data protection laws)
We may collect and process the following types of personal information:
a. Information you provide directly:
Name, address, contact details (email, phone number)
Energy bills, meter readings, and usage information
Details about your property (e.g., construction type, insulation, heating system)
Consent forms, contracts, and other correspondence
b. Information collected during surveys or assessments:
Photographs and video footage of the property (interior and exterior)
Drone or LiDAR scans used to measure and model the property
Notes, drawings, and measurements taken by surveyors
Energy performance data and site assessment details
c. Information collected automatically or via our website:
IP address, browser type, and website usage data
Cookies and analytics data (see Section 8)
d. Information from third parties (where applicable):
Referrals from government grant schemes, lead providers, or partner organisations
Publicly available property data (e.g., EPC register, planning data)
We use your personal data to:
Provide, maintain, and improve our website and services
Respond to your enquiries and support requests
Send updates, newsletters, or marketing materials (only with your consent)
Process orders or payments (if applicable)
Comply with legal obligations and prevent fraud
We use your property information to:
Carry out site surveys, energy assessments, and system designs
Provide quotations, proposals, and recommendations for renewable installations
Prepare and submit applications for funding, grants, or compliance certificates
Deliver and manage installations and aftercare services
Maintain accurate records for quality assurance and legal compliance
Improve our services and ensure health, safety, and customer satisfaction
We process personal data only when we have a lawful basis to do so, including:
Consent: You have given us permission (e.g., newsletter sign-up)
Contract: Processing is necessary for a contract (e.g., to deliver a service)
Legal obligation: To comply with applicable laws
Legitimate interests: For improving services and preventing misuse (only when it does not override your rights)
We do not sell your personal data.
We may share your information with:
Service providers (e.g., web hosting, analytics, payment processors)
Legal or regulatory authorities if required by law
Business partners, only where necessary and under strict confidentiality
We store your information securely using appropriate technical and organisational measures to prevent unauthorised access, alteration, disclosure, or destruction.
Data may be stored on secure servers within the UK or EEA (or elsewhere if adequate protection measures are in place).
Our website uses cookies to:
Ensure the website functions properly
Analyse website traffic and improve user experience
Personalise content or advertising (if applicable)
You can control or delete cookies in your browser settings. See our [Cookie Policy] (link) for more details.
We only keep your personal data for as long as necessary for the purposes described in this policy or as required by law.
After that, your data will be securely deleted or anonymised.
Under the UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO) (www.ico.org.uk)
To exercise your rights, please contact us at save@go-electric.ltd.
Our website may include links to third-party websites.
We are not responsible for their privacy practices and encourage you to read their policies.
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: